Corporate Opportunities
Security Mutual Life Insurance Company of New York
The Company That Cares ®
Recruitment Fraud Statement
Recruitment fraud is a form of fraud where scammers impersonate recruiters to try to steal your identity or your money. Use extra caution when people reach out about jobs to which you never applied.
Security Mutual Life Insurance Company of New York (the “Company”) has an established recruiting process and encourages qualified candidates to apply directly to jobs posted below, which are on www.smlny.com. The Company does not communicate with candidates through text messages. The Company does not send emails from any domain except @smlny.com. The Company does not extend offers of employment without a live video or in-person interview and does not send employment offer letters via unencrypted e-mail, instant messaging or texts. The Company will never ask for any payment during the recruitment process.
Additional information on how to recognize recruitment fraud or scams can be found here.
Security Mutual Life Insurance Company of New York
Binghamton, NY | New York City, NY | Houston, TX
(Associate) Accountant
Department: Financial Operations
Status: Regular, Full Time
Reference #: 1122
No. of Positions: 1
As an Associate Accountant or Accountant, you will prepare bank reconciliations, assist with preparation of tax forms and financial statement exhibits, post journal entries to multiple ledgers, and support subsidiary accounting. Additionally, as an Accountant, you will develop and analyze financial statements, exhibits, and reporting, prepare and submit various tax forms and work with various agencies responding to inquiries and other departments as needed.
This is a hybrid eligible position with remote work consideration. This position may require planned visits to a Company office.
Description of Duties & Responsibilities of an Associate Accountant or Accountant:
- Assist with the preparation of various tax forms, including sales tax returns, premium and municipal tax returns, and state tax forms for parent, subsidiaries and non-profit.
- Assist with preparation of financial statement exhibits for budgeting, forecasting, planning, and statutory reporting.
- Create general ledger entries and reconcile various general ledger accounts. Prepare bank reconciliations and assist in daily banking transactions.
- Post invoices and other transactions in subsidiary accounting software using information from the revenue system to ensure that records are posted timely and accurately.
- Assist team in researching accounting variances and working with various departments to correct accounting entries. Assist accountant in developing supporting documentation for external sources as needed.
- Input new assets into fixed asset software, record asset amortization and depreciation and reconcile balances to the general ledger.
- Special projects as needed or assigned.
Additional Description of Duties & Responsibilities of an Accountant:
- Create, review and approve general ledger entries and reconcile various general ledger accounts.
- Interface subsidiary ledger and post general ledger entries to develop financial statements for review.
- Respond, under management guidance, to inquiries and requests from tax and regulatory agencies, auditors, and other external sources.
- Research accounting variances and work with various departments to correct accounting entries and provide supportive training as needed. Assist management with supporting documentation and preparation for audits.
- Work with Management to create dashboards and analytics in Adaptive software.
- Handle more complex processing issues, provide processing support and assist with training.
Required Skills and Experience:
- Minimum of 1 year of experience in Accounting is required for the Associate Accountant position. Internship experience may be considered.
- Minimum of 4 years of experience in Accounting is required for the Accountant position.
- Knowledge of GAAP accounting is required.
- Experience in insurance accounting preferred.
- Experience in public accounting preferred.
- Experience with accounting software (especially Quickbooks) is preferred.
- Advanced proficiency with Microsoft Excel.
- Intermediate proficiency with Microsoft Word.
- Excellent verbal and written communications skills.
- Strong analytical problem-solving skills.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
- Ability to perform work accurately and thoroughly.
Education Required: Bachelor’s Degree in Accounting is required.
Pay Range:
Associate Accountant: $25.48 to $30.00 hourly
Accountant: $28.42 to $35.00 hourly
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Associate Model Office Analyst or Model Office Analyst
Department: Systems & Technology
Status: Regular, Full Time
Reference #: 1133
No. of Positions: 1
As an Associate Model Office Analyst or Model Office Analyst, you will assist with or will be responsible for the development and execution of comprehensive test plans for new software packages and modifications and upgrades to existing applications.
Hybrid position, with regular visits to the Binghamton Home Office for team meetings. Reliable internet service is required for the role.
Description of Duties & Responsibilities of an Associate Model Office Analyst or Model Office Analyst:
- Create and execute general comprehensive test plans.
- Set up appropriate test cases and identify and document all necessary test scenarios with details of expected results.
- Document actual test results against expected results. Research and document reasons for discrepancies.
- Communicate with department management to provide input for necessary changes during testing.
- Administer general testing of program sections and Word documents including creation of text plans, manual generation of policies and resolution of various printing, programming and generation issues.
- Analyze and assist management with development to functional specifications for Company systems.
- Assist management with suggestions and alternative methods for accomplishing requests.
- Execute general systematic corrections to resolve policy issues.
- Assist management with investigation and resolution of system issues.
In addition to the above, a Model Office Analyst will also be responsible for the following:
- Create more in-depth comprehensive test plans and set up appropriate test cases.
- Coordinate with business units and programmers to analyze and develop functional specifications for Company systems.
- Design specifications for new computer programs or upgrades.
- Provide suggestions and alternative methods to management for accomplishing requests.
- Execute complex systematic corrections to resolve policy issues.
- Investigate and resolve reported application system issues.
Required skills and experience of an Associate Model Office Analyst or Model Office Analyst:
- Minimum of 1 year in life insurance administration experience required.
- Comprehensive knowledge of life insurance products preferred.
- Technical understanding of life insurance administration systems preferred.
- Business Analyst and System Testing skills preferred.
- In depth knowledge of life insurance application systems preferred.
- Advanced proficiency of Microsoft Office Suite required.
- Strong analytical, critical thinking and problem-solving abilities.
- Strong organizational skills.
- Excellent written and verbal communication skills.
- Ability to perform work accurately and thoroughly.
- Ability to take care of both internal and external customer needs.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
- Ability to work a regular schedule required. Must be able to work outside normal business hours to meet project deadlines or release schedules.
Additional Required skills & experience of a Model Office Analyst:
- Minimum of 3 years in life insurance administration experience required.
- Comprehensive knowledge of life insurance products required.
- Technical understanding of life insurance administration systems required.
Education Required: Associates degree in computer science or related technical degree, is required. Bachelor’s degree in computer science is preferred.
Pay Range:
Associate Model Office Analyst: $25.48 to $30.00 hourly
Model Office Analyst: $28.42 to $35.00 hourly
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Customer Service Representative
Department: Policyowner Services
Status: Regular, Full Time
Reference #: 1130, 1131, 1132
No. of Positions: 3
As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests.
This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!
Description of Duties & Responsibilities:
- Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary.
- Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc.
- Process manual premium payments and other service requests from calls by check or phone via a checking or savings account.
- Process loan by phone requests.
- SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website.
- Complete insurance verifications and policy summary requests.
- Complete follow-up calls to request missing items and funds needed to bring policies up to date.
- Keep records of customer interactions and transactions.
Required Skills & Experience:
- Minimum of 3 years of experience in Customer Service.
- Minimum of 1 year of accounting experience preferred.
- Experience in an insurance industry or call center environment.
- Fluency in Spanish a plus.
- Basic knowledge of Microsoft Word and Excel.
- Excellent written and verbal communication skills.
- Excellent data entry skills.
- Ability to perform work accurately and thoroughly.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
- Ability to work a flexible schedule with occasional overtime.
Education Required: Associate’s degree in business or related field.
Pay Range: $19.02 to $21.03 hourly
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Billing Account Representative
Department: Policyowner Services
Status: Full Time
Reference #: 1134
No. of Positions: 1
As a Billing Account Representative, you will bill, reconcile and maintain accounts and administer services to Group Billing, Credit Union and Individual clients of the company while ensuring compliance with all applicable regulatory guidance.
This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!
Description of Duties & Responsibilities:
- Process billing, adjustments and verifications, reconcile payments and follow up. Monitor assigned cases to ensure timely remitting and processing of payments.
- Process general service requests including salary savings list bills, premium and loan payments, pre-nonforfeiture processing, health policy billing, policy system correction requests, DAC tax reporting, beneficiary changes, submission of policy system correction requests and returned checks.
- Confer with Agents, payroll offices and customers by telephone and email relative to post issue service requests and questions. Process related service requests.
- Manage Electronic Funds Transfer accounts, perform taxable gain calculations and tax reporting.
- Process payments by phone and remain Payment Card Industry compliant when handling debit and credit card payments.
- Keep records of customer interactions and transactions.
- Create and update procedural documentation.
- Assist with Call Center overflow calls at high volume times.
- Assist with departmental training as needed.
Required skills & experience:
- Minimum of 2 years experience in Customer Support.
- Experience in accounting or bookkeeping required.
- Experience in an insurance industry or call center environment preferred.
- Experience working in a financial institution preferred.
- Fluency in Spanish a plus.
- Intermediate knowledge of Microsoft Word and Excel.
- Excellent written and verbal communication skills.
- Excellent data entry skills.
- Ability to perform work accurately and thoroughly.
- Ability to take care of both internal and external customer needs.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
Education Required: Associate’s degree in Business or related field of study required.
Pay Range: $19.02 to $21.03 hourly
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Senior Software Developer or Senior Software Engineer
Department: Systems & Technology
Status: Regular, Full Time
Reference #: 1126
No. of Positions: 1
In search of: The next member of our Software Engineering team. If you enjoy working in a team environment and would like to contribute to the success of an evolving Systems & Technology function, read on. We’re looking for someone who:
- Is equally adept at taking initiative as taking direction to solve programming challenges.
- Finds that using online tools to research problems comes naturally.
- Excels at conveying complex information in simple, accessible ways.
- Is intrinsically motivated and focused on providing high quality deliverables.
- Finds that attitude is as important as technical skill.
- Loves it when an assignment goes right but is resilient and stays upbeat when it doesn’t.
- Listens well, asks incisive questions, and digs into details while keeping the big picture in focus.
- Above all, thrives on collaboration and takes great satisfaction in helping others meet their goals.
SML supports remote work for AL, AZ, CT, FL, GA, MA, MN, NY, NJ, NC, OH, PA and TX. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you!
The level of the position will be determined by relevant skills, experience and qualifications.
Description of Duties & Responsibilities of a Senior Software Developer and Senior Software Engineer:
You may direct other developers, work alongside senior IT team members and management to develop, write, update, maintain and modify computer programs and software systems.
- Write, update and maintain computer programs and software packages to handle specific jobs such as insurance administration, data collection, data reporting, and controlling other equipment.
- Create and maintain security and performance minded applications and programs.
- Create and maintain software builds and perform releases to development and production servers.
- Strong organization skills, and the ability to prioritize workload, document and report on progress, challenges and successes.
- Strong communication skills and ability to work with remote team members.
- Meet and interact with customers to define and refine requirements, clarify program intent, test modifications, identify problems, suggest changes and provide support post-deployment.
- Work with model office and business analysts to design and test modifications on new applications.
- Ability to adhere to timelines and schedules without sacrificing quality of deliverables.
- Maintain and grow your knowledge and skills through on-the-job training, seminars, webinars, and self-study.
Additional Duties and Responsibilities of a Senior Software Engineer:
- Serve as a technical leader in the design, application security, and delivery of a wide range of software development projects.
- Full stack development with an emphasis on middle-tier and service development.
- Engage in high level planning of applications and develop the future state of applications.
- Architect and design solutions that meet the needs of SML’s full application suite.
Required skills and experience of a Senior Software Developer or Senior Software Engineer:
- Minimum of 5 years’ experience in Information Technology and Software Development programming required.
- Proficiency in RPGLE programming language required.
- Proficiency in IBM (AS/400, iSeries) Software Development required.
- Fluency in modern web browsers on multiple devices and their respective limitations and strengths.
- Intermediate proficiency in Microsoft Windows and Office Suite required.
- Ability to work on a team and independently.
- Ability to adhere to timelines and schedules without sacrificing quality of deliverables.
- Strong organization skills, and the ability to manage prioritize workload, document and report daily on progress, challenges and successes.
- Strong communication skills and the ability to work with remote team members and internal clients.
- Ability to pay attention to detail and perform work reliably, accurately and thoroughly.
- Ability to work outside of normal business hours to meet project deadlines, release schedules and provide on call support as needed.
Additional skills and experience required of a Senior Software Engineer:
- 7 to 10 years’ experience in Information Technology and Software Development programming.
- 7 to 10 years’ experience in computer programming, analysis and system design.
- Minimum of 2 years of software engineering and architect experience.
- Insurance knowledge and experience is helpful.
- Leadership experience is helpful.
Preferred Skills & Experience:
- Experience with RPG IV, ILE, CLLE, DDS, Embedded SQL.
- Java, HTML, XML, JSON, JSP and SOAP/REST web services
- Experience with other support applications such as Jira, Aldon or equivalent for change management, Fortra SEQUEL and Viewpoint. Abstract, Client Access and IBM Rational Developer for I (RDI).
- Experience with web security protocols outlined by OWASP preferred.
- Life Insurance knowledge and experience preferred.
- Industry recognized certification preferred.
- Leadership experience is helpful at the Senior level.
- Artistic, creative thinking and open mindedness to new ideas and approaches is helpful.
Education Required: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or closely related field required.
Pay Range:
Senior Software Developer: $89,000 to $121,000 Annually
Senior Software Engineer: $105,000 to $143,000 Annually
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
The Company That Cares®: Our Commitment
As a mutual life insurance company, Security Mutual Life Insurance Company of New York (the “Company”) is maintained and operated for the benefit of its policyholders, each of whom has a unique background and unique goals and aspirations. The Company has been delivering on its promises since 1886, and the Company believes that an inclusive environment with diversity of thought, background, culture and experience enables the Company to best fulfill the mission upon which it was founded: Helping protect its policyholders against life’s uncertainties.
As The Company That Cares®, Security Mutual is built upon a corporate culture of caring and respect. The Company believes it performs best when it promotes and encourages an atmosphere in which all team members—and the unique talents and perspectives they bring to the Company—are respected, valued and supported. The Company strives to provide opportunities for growth and development that inspire individuals to realize their full potential. The Company supports active participation in Company, industry and community activities that help improve the lives of others.
Mission Statement
Security Mutual’s corporate mission is to provide sound and equitable protection for financial needs resulting from death, disability or retirement. This mission is carried out through manufacturing and distributing life insurance, disability insurance and annuity products for individuals and groups and treating with dignity and respect all who put their trust in us.
As a mutual life insurance company, Security Mutual is managed for the benefit of its policyholders.
To that end, Security Mutual seeks to recruit, develop and train a highly motivated team of results-oriented employees.