Corporate Opportunities
Security Mutual Life Insurance Company of New York
The Company That Cares ®
Recruitment Fraud Statement
Recruitment fraud is a form of fraud where scammers impersonate recruiters to try to steal your identity or your money. Use extra caution when people reach out about jobs to which you never applied.
Security Mutual Life Insurance Company of New York (the “Company”) has an established recruiting process and encourages qualified candidates to apply directly to jobs posted below, which are on www.smlny.com. The Company does not communicate with candidates through text messages. The Company does not send emails from any domain except @smlny.com. The Company does not extend offers of employment without a live video or in-person interview and does not send employment offer letters via unencrypted e-mail, instant messaging or texts. The Company will never ask for any payment during the recruitment process.
Additional information on how to recognize recruitment fraud or scams can be found here.
Security Mutual Life Insurance Company of New York
Binghamton, NY | New York City, NY | Houston, TX
Associate Human Resources Generalist
Department: Human Resources
Status: Regular, Full Time
Reference #: 1139
No. of Positions: 1
We are looking for: A professional with a passion for Human Resources and a particular interest in talent acquisition to join a dynamic and experienced HR team. If you enjoy working in a fast-paced environment, handling multiple priorities, and growing your HR expertise while making a meaningful impact, this role offers an exciting opportunity to do just that.
This is a Binghamton Home Office position.
As an Associate Human Resources Generalist, you will primarily be responsible for supporting the Company’s recruitment efforts while also providing reliable and professional HR support across other functional areas as needed, including benefits, compliance, leave administration, compensation, performance management and employee relations.
Description of Duties and Responsibilities of an Associate Human Resources Generalist:
- Recruitment: Assist with administering the recruitment function. Develop and post positions, review job applications and schedule and conduct interviews. Train management on recruitment process and provide additional resources as needed. Make job offers and initiate the hiring process. Participate in local job fairs and develop and maintain relationships with key local recruitment contacts.
- Benefits: Assist with the evaluation and administration of benefit programs.
- Leave Administration: Support the administration of leave and Worker’s Compensation claims. Educate employees and managers on FMLA, PFL and other leave rights.
- Accommodation under ADA: Evaluate requests for accommodations under the ADA.
- Compensation: Participate in the compensation process. Evaluate requests and make recommendations.
- Career Development: Understand position needs and develop job descriptions and career paths. Evaluate job descriptions for grade level and position status.
- Employment issues: Assist employees and managers in addressing and resolving work related issues.
- Training: Coordinate and participate in employee and management training related to assigned job responsibilities.
- Compliance: Independently research HR topics to maintain up-to-date knowledge of HR laws and practices. Research new and updated state and federal laws and regulations. Make recommendations to update policies and procedures and keep HR department up to date as related to assigned job responsibilities.
- HR Systems: Assist with the support the maintenance of Human Resources Information Systems (HRIS), run reports and develop HR metrics. Research, implement new HRIS systems or functionality as appropriate to assigned job responsibilities.
- HR Team Member: Provide backup, support and training to other areas of the HR department.
- HR Policies: Assist managers and employees with human resources policy guidance and interpretations. Make recommendations and updates to Human Resources Department policies, procedures and the employee handbook.
Required skills and experience of an Associate Human Resources Generalist:
- 1 to 2 years of experience in a fast-paced Human Resources environment.
- Working knowledge of human resources disciplines, including recruitment, employee onboarding and offboarding and benefits administration.
- Basic understanding of Federal and New York State employment and labor law.
- Experience in financial or insurance industry is helpful.
- Intermediate knowledge of Microsoft Office Suite required.
- Experience with HRIS software. ADP preferred.
- Experience with talent management software. Cornerstone preferred.
- Excellent written and verbal communication skills with the ability to adjust communications in consideration of the needs of others.
- Strong proficiency in Microsoft Office (Outlook, Word, Excel).
- Excellent interpersonal skills and the ability to work with individuals at all levels of the organization.
- Lead by example with a positive attitude and high integrity.
- Strong analytical, decision making and problem-solving skills.
- Proven ability to establish business relationships with executives, managers and employees.
- Ability to perform work accurately and thoroughly.
- Strong attention to detail.
- Ability and interest to learn and adapt quickly to changing needs.
- Ability to prioritize and organize a heavy workload with changing deadlines.
- Competence in and comfort with handling difficult and complex employee situations.
- Proven ability to handle confidential information appropriately.
Education Required: Bachelor’s degree in Human Resources or related field of study required. PHR/SPHR or SHRM CP/SHRM CSP designations preferred.
Pay Range: $25.48 to $32.00 hourly
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Customer Service Representative
Department: Policyowner Services
Status: Regular, Full Time
Reference #: 1140, 1142, 1145
No. of Positions: 3
As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests.
This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!
Description of Duties & Responsibilities:
- Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary.
- Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc.
- Process manual premium payments and other service requests from calls by check or phone via a checking or savings account.
- Process loan by phone requests.
- SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website.
- Complete insurance verifications and policy summary requests.
- Complete follow-up calls to request missing items and funds needed to bring policies up to date.
- Keep records of customer interactions and transactions.
Required Skills & Experience:
- Minimum of 3 years of experience in Customer Service.
- Minimum of 1 year of accounting experience preferred.
- Experience in an insurance industry or call center environment.
- Fluency in Spanish a plus.
- Basic knowledge of Microsoft Word and Excel.
- Excellent written and verbal communication skills.
- Excellent data entry skills.
- Ability to perform work accurately and thoroughly.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
- Ability to work a flexible schedule with occasional overtime.
Education Required: Associate’s degree in business or related field.
Pay Range: $19.02 to $21.03 hourly
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Staff Attorney
Department: Legal
Status: Regular, Full Time
Reference #: 1146
No. of Positions: 1
As a Staff Attorney, under the direction of the General Counsel and Assistant General Counsel(s), you will be responsible for assisting in fulfilling the Legal Department function of providing legal counsel and advice to the Company’s Executive Management, Officers and employees with respect to all areas of Company operations and in drafting, reviewing and advising the Company’s Executive Management and Officers with respect to corporate documents and agreements. You may work closely with several experienced lawyers to develop skills and increase knowledge base of Company and its products.
Duties and Responsibilities:
- Assist in drafting, reviewing, and advising the Company’s personnel with respect to corporate documents and agreements required or appropriate to protect the Company or implement Company objectives.
- Assist in providing legal counsel and advice to personnel regarding compliance, products, tax, market conduct, claims, complaint handling and customer service issues.
- Assist in analyzing and interpreting newly enacted or proposed legislation and regulatory and judicial mandates affecting Company business and to anticipate Company needs arising from them.
- Assist in litigation matters in support of Legal Department management.
- Assist in reviewing, analyzing and advising Company employees related to compliance requirements, changes in regulations and laws and compliance implementation.
- Assist in coordinating the establishment, implementation and maintenance of the Privacy and the Anti-Money Laundering programs for the Company and its subsidiaries in compliance with federal and state law and regulatory requirements.
- Maintain a current level of knowledge and skill on current legal trends through attendance at relevant training programs, conferences, seminars, and through self-study.
- Advise Company personnel on the potential legal ramifications of proposed organizational policies and procedures.
Skills and Experience:
- Admission to New York State Bar required.
- 3 or more years of Law experience required.
- Experience with corporate law, contract law, general business law, and statutory and regulatory interpretation required.
- Compliance experience (including cybersecurity, USA Patriot Act Anti-Money Laundering, Privacy Law, law and regulation interpretation) required.
- Thorough knowledge of insurance law (life and annuities with particular competence in the New York Life Insurance Law); employment and benefits law; intellectual property law; litigation practice and procedure, trusts and estates, law preferred.
- Intermediate knowledge of Microsoft Office Suite required.
- Ability to maintain a high degree of confidentiality required.
- Excellent written and verbal communication skills.
- Excellent analytical skills
- Excellent data entry skills.
- Ability to perform work accurately and thoroughly.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
Education Required: Bachelors degree in Law and Juris Doctor degree required.
Pay Range: $89,000 – $121,000 annually
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
The Company That Cares®: Our Commitment
As a mutual life insurance company, Security Mutual Life Insurance Company of New York (the “Company”) is maintained and operated for the benefit of its policyholders, each of whom has a unique background and unique goals and aspirations. The Company has been delivering on its promises since 1886, and the Company believes that an inclusive environment with diversity of thought, background, culture and experience enables the Company to best fulfill the mission upon which it was founded: Helping protect its policyholders against life’s uncertainties.
As The Company That Cares®, Security Mutual is built upon a corporate culture of caring and respect. The Company believes it performs best when it promotes and encourages an atmosphere in which all team members—and the unique talents and perspectives they bring to the Company—are respected, valued and supported. The Company strives to provide opportunities for growth and development that inspire individuals to realize their full potential. The Company supports active participation in Company, industry and community activities that help improve the lives of others.
Mission Statement
Security Mutual’s corporate mission is to provide sound and equitable protection for financial needs resulting from death, disability or retirement. This mission is carried out through manufacturing and distributing life insurance, disability insurance and annuity products for individuals and groups and treating with dignity and respect all who put their trust in us.
As a mutual life insurance company, Security Mutual is managed for the benefit of its policyholders.
To that end, Security Mutual seeks to recruit, develop and train a highly motivated team of results-oriented employees.